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Changing tariff

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Mentor

Changing tariff

Hello

I need help changing tariff, Jazztel tell me I owe some money but I pay my invoice every month by direct debit? When I ring I cannot get through to someone who speaks English as my Spanish isn't good enough for this type of query, please help, thanks.

 

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Moderador

Re: Changing tariff

Hello, @gjraw

 

Don't worry, we can help you here in English if you prefer.

 

Kindly send me a private message with the number of the line and the name, surname and NIE / Passport number of the holder.

 

Regards.