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[SOLUCIONADO] my invoce

RESUELTAS
kareem1985
Nuevo alumno

[SOLUCIONADO] my invoce

why you guys charging me roaming internet and I have already activated my roming ********

you guys promise me that is free-roaming 

1 SOLUCIÓN ACEPTADA

Soluciones aceptadas
Astor_jazztel
Moderador

Re: my invoce

Hello, @kareem1985

 

Yes, roaming is free in some countries. You have more details here. Where are you? And what usages did you made? Bear in mind that one thing is roaming (being able to use foreign networks) and another things are international calls. If you made any call to a non-Spanish number, this is going to be billed always.

 

Regards.

Ver la solución en mensaje original publicado

1 RESPUESTA 1
Astor_jazztel
Moderador

Re: my invoce

Hello, @kareem1985

 

Yes, roaming is free in some countries. You have more details here. Where are you? And what usages did you made? Bear in mind that one thing is roaming (being able to use foreign networks) and another things are international calls. If you made any call to a non-Spanish number, this is going to be billed always.

 

Regards.

Ver la solución en mensaje original publicado